ON DEMAND. INTERACTIVE. TRANSFORMATIONAL.
WHAT YOU'LL LEARN.
- The 6 elements that create world beating customer experiences.
- Why these elements matter.
- Research to back them up.
- Why the obvious regularly becomes the overlooked.
- How scrutinising the obvious can give immediate and lasting impact.
- The magic questions that unleash the power of each CX6 element.
- How to structure external and internal feedback around the CX6.
- Specially crafted CX6 tools you can use right away.
BRING YOUR OWN EXPERIENCE.
We'll work on it together using the CX6 tools.
*Example experiences are available if needed
ON DEMAND TRAINING
You'll get access to the wildly successful live CX6 Masterclass recording, sectioned into 7 easy to digest online, on demand videos.
James used to be an actual, real life, legitimate, award-winning rockstar. He played guitar in a heavy metal band, released albums and tore up stages all over the world, James uses this unique experience to energise, empower and inspire his clients and their teams as a 'Customer Experience Rockstar'.
Not only is he an international keynote speaker, #1 Best Selling author and host of Amazon Prime’s ‘This Week In CX’, James is also the UK’s #1 Customer Experience Influencer according to Customer Experience Magazine and the UK's Most Outstanding CX Keynote Speaker according to Corporate Vision Magazine.
HOW THE PRICING WORKS.
Price was £397
On Demand Price £59
Edited Recording of Training
PDF Templates of Tools
E-Copies of James' Best Selling Books
You get to learn from the UK's #1 Customer Experience Influencer James Dodkins. When you what, where you want.
No matter if you want to absorb the training all in one go or dip inn and out you have the ability with lifetime access.
Working on your own experience with James' BYOE model you will leave with tangible improvements to immediately implement,