ARTICLES.

Interesting articles written by James Dodkins about various customer experience, customer strategy and company culture related topics.

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"The training was transformative for me personally and also made a huge push in my professional life to define customer experience strategy more clearly. I would like to thank James for an amazing learning experience at the ACXP training in Denver. I especially loved the teaching style and customer experience classroom projects. I learned so much. Thank you! James was true wealth of knowledge in all areas related to customer success, customer experience and customer centric process design"
Sasha Stewart, Customer Experience Consultant, Logio Solutions LLC