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#1 CUSTOMER EXPERIENCE INFLUENCER
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VIRTUAL MUSICAL CX KEYNOTE
This entertaining, energising, inspirational, educational and unforgettable musical keynote performance will show you how focusing on your customers will help you to become a Customer Experience Rockstar.
This is a virtual keynote performance your attendees will NEVER forget!
THE WORLD'S ONLY VIRTUAL MUSICAL CUSTOMER EXPERIENCE KEYNOTE!
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PERFORMED IN
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BEST SELLING AUTHOR OF
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OVER
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BOOK JAMES TO ROCK YOUR NEXT VIRTUAL EVENT
LEARN HOW TO DELIVER
ROCKSTAR CUSTOMER EXPERIENCES
VIRTUAL MUSICAL CUSTOMER EXPERIENCE KEYNOTE TALK
'RULES FOR ROCKSTARS'
James Dodkins is one of the world's most influential Customer Experience Keynote Speakers, on stages all over the world as well as virtual environments.
For his 100% digital talks, James is reinventing the very idea of what it is to be a keynote speaker, constantly adapting to this new normal. Forget the old, dry and boring webinar style remote presentations and welcome the new fun, engaging and inspiring breed of virtual keynotes that James is helping to pioneer.
These deeply immersive one-of-a-kind presentations with impressive and customisable production value will make your virtual event one to remember rather than one of the many unfortunate events being held right now that attendees would rather forget.
INSPIRATIONALJames' super-power is the power of inspiration. People who attend his talks become inspired, motivated and empowered to make real changes in their personal and work lives.
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UNFORGETTABLEThrough humour, music and frequent audience participation, James makes every talk unforgettably exciting, engaging and fun and will leave attendees talking about the event for a very long time.
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ACTION ORIENTEDJames has many combined years experience in the music and business world and uses that experience to present simple yet powerful ideas that influence immediate action.
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TESTIMONIALS
"This was definitely one of the best and most memorable keynotes I have ever seen, what a brilliant, engaging, funny and memorable way to think about CX and I have since used many of your brilliant analogies."
Kieron Flood, Client Director, Olive Communications
"This guy is my new hero...your stage event (I mean, what else could it have been called? Okay, maybe I could have said "Epic Performance") was so well crafted from both CX industry and CX practitioner perspectives that I was blown away!"
Dennis Wakabayashi, Vice President, The Integer Group
"Customer Contact Week (CCW) had the pleasure of having James as a speaker and CCW Influencer for CCW Vegas 2019. His rock star performance captivated our attendees. It was an unforgettable, stimulating, and an educational keynote that left our attendees wanting more. James will inspire and motivate you to think about what rock star CX should look like in your organization and how you can make practical changes. Thank you for bringing a fun way to engage with our attendees!"
Sandy Ko, Conference Director - Customer Management Practice
“James, spoke at our supervisors summit. He was by far the best speaker/workshop instructor we have ever used. Our people completely embraced his message on customer experience. and to this day reference his work. In all my years as an executive, James has a riveting style while conveying very important messages on customer experience. I could not recommend using this talented individual more!”
Chief Customer Officer, Batory Foods - Fred Dingraudo
"We have been fortunate to have James Dodkins as the keynote speaker at CX Day. I can assure you that he not only passed on his knowledge but also spread great vibrations with his energy. His presentation "Rules For Rockstars" was outstanding and ignited all of the attendees. Having James on board completely make a difference and raised the bar of the event."
Daniel Cedeño, Academic Director of CX Day Argentina & CX Day Mexico
“It's very rare these days to come across a speaker who radiates honesty and charisma. Far too often these things are drenched in corporate crap, so it was very refreshing to hear a real take on it! Also most speakers I've seen act like they're only there because they've been asked, but what was nice about the segment was that James came across as someone who really cares about CX and wants to make a difference. What a fantastic end to the day! If you're looking for an exceptional motivational speaker around CX, he's your man.”
Mark Jaszczak, Business Improvement & Performance Manager - WHG
“Thank you again for these amazing insights and for sharing your knowledge. I can't wait to start integrating them in our current program and see the benefits! Overall, great feedback, fantastic engagement and rich insights. Thanks again for the quality of your training, it was a fantastic resource.”
Caroline Maillols, Customer Insights Manager & CX Program Lead - MedicalDirector
"I have met some extraordinary people over the last 35 years and James is one of them. He has brought the science of experience delivery from his past into the challenges that we face today. He is genuinely an expert in experience and there are too few...and I love his show!"
Morris Pentel, Customer Experience Designer Chairman - CXFO.ORG
“I am happy to recommend James for his dedication to gleaning a wide range of insights from differing sectors to get under the skin of Customer Experience. James is committed to unearthing golden nuggets of world class performance. James will leave an awesome legacy”
Kriss Akabusi, British Olympic Legend
Kieron Flood, Client Director, Olive Communications
"This guy is my new hero...your stage event (I mean, what else could it have been called? Okay, maybe I could have said "Epic Performance") was so well crafted from both CX industry and CX practitioner perspectives that I was blown away!"
Dennis Wakabayashi, Vice President, The Integer Group
"Customer Contact Week (CCW) had the pleasure of having James as a speaker and CCW Influencer for CCW Vegas 2019. His rock star performance captivated our attendees. It was an unforgettable, stimulating, and an educational keynote that left our attendees wanting more. James will inspire and motivate you to think about what rock star CX should look like in your organization and how you can make practical changes. Thank you for bringing a fun way to engage with our attendees!"
Sandy Ko, Conference Director - Customer Management Practice
“James, spoke at our supervisors summit. He was by far the best speaker/workshop instructor we have ever used. Our people completely embraced his message on customer experience. and to this day reference his work. In all my years as an executive, James has a riveting style while conveying very important messages on customer experience. I could not recommend using this talented individual more!”
Chief Customer Officer, Batory Foods - Fred Dingraudo
"We have been fortunate to have James Dodkins as the keynote speaker at CX Day. I can assure you that he not only passed on his knowledge but also spread great vibrations with his energy. His presentation "Rules For Rockstars" was outstanding and ignited all of the attendees. Having James on board completely make a difference and raised the bar of the event."
Daniel Cedeño, Academic Director of CX Day Argentina & CX Day Mexico
“It's very rare these days to come across a speaker who radiates honesty and charisma. Far too often these things are drenched in corporate crap, so it was very refreshing to hear a real take on it! Also most speakers I've seen act like they're only there because they've been asked, but what was nice about the segment was that James came across as someone who really cares about CX and wants to make a difference. What a fantastic end to the day! If you're looking for an exceptional motivational speaker around CX, he's your man.”
Mark Jaszczak, Business Improvement & Performance Manager - WHG
“Thank you again for these amazing insights and for sharing your knowledge. I can't wait to start integrating them in our current program and see the benefits! Overall, great feedback, fantastic engagement and rich insights. Thanks again for the quality of your training, it was a fantastic resource.”
Caroline Maillols, Customer Insights Manager & CX Program Lead - MedicalDirector
"I have met some extraordinary people over the last 35 years and James is one of them. He has brought the science of experience delivery from his past into the challenges that we face today. He is genuinely an expert in experience and there are too few...and I love his show!"
Morris Pentel, Customer Experience Designer Chairman - CXFO.ORG
“I am happy to recommend James for his dedication to gleaning a wide range of insights from differing sectors to get under the skin of Customer Experience. James is committed to unearthing golden nuggets of world class performance. James will leave an awesome legacy”
Kriss Akabusi, British Olympic Legend
