Beer Story - Customer Complaints
4 Ways to deal with something going wrong in business:
1: Ignore it
2: When a customer brings it up, blame it on them.
3: When the customer gets annoyed enough, put it right.
4: Proactively put it right without the customer having to ask.
Where do you think most businesses are playing today? 1,2,3 or 4?
10/13/2022 11:22:29 pm
Hi tthanks for sharing this
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