JAMES DODKINS
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Contact Centers, Value and Respect

9/16/2020

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Why, historically, do you think contact center agents (and other customer-facing roles for that matter) have been treated with such little respect?

Is it feasible to have a well paid, well trained, empowered, trusted, valued contact center?
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  • Speaking
  • Virtual
  • Quiz Show
  • CX INFLUENCER
  • CX ROCKSTORE
  • Contact
  • Blog