JAMES DODKINS
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Customer CHair

9/10/2020

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Have you guys heard of a ‘Customer Chair’?

It’s a pretty neat idea to make sure the customer is present in meetings and gets considered in company decisions.

It’s literally just a chair that has the word customer on it that either no one sits in or you rotate who sits in it and they become the customer advocate.

Inexpensive yet effective!

​#cx #customerexperience #rockstarcx
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© James Dodkins
  • Speaking
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  • CX INFLUENCER
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